Returns policy

RETURNS & EXCHANGES

We accept the returns from the domestic & internationally. For more information about
International returns, please call us at +91-9680699391

SALE RETURNS

All orders placed during our Sale may be returned and are subject to our standard Returns
Policy as seen below

INDIA & INTERNATIONAL RETURNS

The item(s) to be returned within 7 days of receiving your order any of your selected courier or our courier partner, Return charges may apply before book the shipment if through our courier partner.
If you have any question, please contact on +91-9680699391& send your jewellery.

How do I return or exchange an item I purchased at a Fashion For Sure?

Please address all items not purchased directly through Fashion For Sure to the store and/or location it was purchased.
In order to get a defective item replaced or return the item that does not fit you, contact Customer Service via email at Fashionforsure@gmail.com or call us on +91 9680699391, within 7 days from the date of delivery. The defective product or part will be recalled and a replacement will be shipped immediately, or we will refund your money.
The following products shall not be eligible for return or replacement under this 30 Day Replacement Guarantee:

  1. Any jewelry that exhibits physical damage to the box or to the product
  2. Any jewelry that has been washed
  3. Any jewelry not in its original condition
  4. Any jewelry that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery
  5. Any jewelry without a valid and readable serial number, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable serial number

How do I cancel an order on The Golden Bettle?

Cancellation before product has shipped:

If you cancel your order before your jewelry has shipped, we will refund the entire amount.

Cancellation after product has shipped:

If your jewelry has shipped but has not yet been delivered, contact Customer Service and inform them of the same.
If you received the product, it will be eligible for replacement if it is defective or has incorrect size. See 10-Day Replacement Guarantee for further details.

How do I return a purchased item? What is the procedure to return a product to Voylla?

In order to initiate a return, please call our customer service at +91 9680699391 or email us at Fashionforsure@gmail.com Our customer service representative will help you with the process.
Complete the shipment return form that comes with your order.
Please include the original contents, certificates and any additional material sent with the shipment and ensure that the packet is properly sealed.